
Vehicle statistics
Audi Q5
1,281 owner complaints (NHTSA, USA) + recalls with manufacturer remedies. Real numbers, not prose.
Worst year: 2018 · 194 complaints
Most reported problem areas: Engine
Complaints by model year
Most reported problem areas
Recalls with manufacturer remedy (20)
2025 Seat Belts (26V266000)
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 Q5, Q5 Sportback, SQ5, and SQ5 Sportback vehicles. The driver and front passenger seat belts may have been manufactured incorrectly, and fail to properly restrain occupants during a crash.
Risk: Improperly restrained occupants have an increased risk of injury during a crash.
Manufacturer fix: Dealers will replace the driver and front passenger seat belts as necessary, free of charge. Owner notification letters were mailed May 29, 2026. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 69GT.
2023 Engine (25V294000)
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Manufacturer fix: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
2023 Electrical System (24V898000)
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Manufacturer fix: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
2022 Electrical System (24V898000)
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Manufacturer fix: Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
2022 Engine (25V294000)
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Risk: The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Manufacturer fix: Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
2021 Electrical System (25V080000)
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Manufacturer fix: Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
2020 Seats (20V505000)
Defect: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Risk: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Manufacturer fix: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
2019 Air Bags (19V473000)
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
Risk: A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
Manufacturer fix: Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
2019 Wheels (19V416000)
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
Risk: The detached trim may become a road hazard, increasing the risk of crash.
Manufacturer fix: Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
2019 Service Brakes, Hydraulic (19V277000)
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
Risk: A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
Manufacturer fix: Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
2018 Structure (21V947000)
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Risk: A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Manufacturer fix: Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
2018 Structure (19V737000)
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
Risk: The detached trim may become a road hazard, increasing the risk of crash.
Manufacturer fix: Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
2017 Power Train (17V297000)
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q5 vehicles. Due to a manufacturing defect within the gearbox, despite selecting the Park position, the vehicle may still unexpectedly roll.
Risk: Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.
Manufacturer fix: Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.
2017 Fuel System, Gasoline (17V298000)
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Manufacturer fix: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
2016 Electrical System (17V622000)
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Risk: The melted wires can increase the risk of a fire.
Manufacturer fix: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
2015 Air Bags (17V001000)
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Risk: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Manufacturer fix: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
2015 Air Bags (16V045000)
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.
Risk: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Manufacturer fix: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).
2012 Visibility (12V299000)
Defect: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.
Risk: SHOULD THE SUNROOFS GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.
Manufacturer fix: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
2009 Air Bags (09V484000)
Defect: VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 Q5 PASSENGER VEHICLES MANUFACTURED BETWEEN NOVEMBER 25, 2008 AND JUNE 4, 2009. A LEFT AND/OR RIGHT A-PILLAR TRIM COVER CLIP MAY NOT HAVE BEEN MANUFACTURED CORRECTLY, ALLOWING THE A-PILLAR TRIM TO BECOME LOOSE WHEN THE SIDEGUARD HEAD PROTECTION AIRBAGS DEPLOY DURING A CRASH.
Risk: IF THIS HAPPENS, A LOOSE TRIM PIECE COULD INJURE THE FRONT SEAT OCCUPANTS OF THE VEHICLE.
Manufacturer fix: VOLKSWAGEN WILL INSPECT THE CLIP IN THE MIDDLE OF THE LEFT AND RIGHT A-PILLAR COVERS AND REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 22, 2010. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
2009 Air Bags (16V376000)
Defect: Volkswagen Group of America, Inc. (VW) is recalling certain model year 2008-2009 Audi A4, A5, and Q5 vehicles. In the affected vehicles, the air bag control units may corrode and fail.
Risk: If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury.
Manufacturer fix: Audi will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began October 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O1.
CodMec cases on this model
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Open a case on this modelSource: NHTSA (US public domain data). CodMec cases: from the community.